Shipping policy

Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days (if available)

Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with your tracking number once your order has shipped. You can track your order using the tracking number provided.

Domestic Shipping (United States) We currently ship to addresses within the United States only.

Damages LOFT.CUSTOMS is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Questions If you have any questions about your shipment or need assistance, please contact us at 

tabbi.loft@gmail.com